Local Xerox Authorized Service and Repair in New Jersey for Xerox Laser Printers

The Best Place for Xerox & HP Authorized Printer Service and Repair in NJ

56 Ethel Road West #10
Piscataway, NJ 08854
Phone: 732-985-0100 Fax:732-985-0200

CMC is an Authorized Xerox Service & Repair Center located in Piscataway, NJ. CMC has been an Authorized Xerox Laser Printer Service Center servicing Central NJ since 1993. CMC has Xerox printer service technicians on staff to get your Xerox Printers repaired FAST.
We offer carry-in depot service which is the least expensive, depot service on Xerox printers shipped to CMC for repair, pickup service at many local locations, and local on-site service. Please call for prices for your particular requirements.

Service Contracts are also available for local central NJ locations in areas such as Piscataway, Edison, Middlesex, New Brunswick, Bound Brook, Green Brook, South Plainfield, Plainfield, Bound Brook, Highland Park, Metuchen, Dunellen and other local Central NJ locations.

If you are interested in HP Printer Repair in NJ - Click Here

CMC is Authorized to Service and Repair the following Xerox Printers

Common Repairs and Maintenance:

Laser Printers, ALL Models
- On ALL laser image quality problems try changing toner(s) first (Might save you from paying for service). If that does not fix the problem, bring it in for a quote for service.
- Maintenance Kits Required.
- Fuser failure - Image Quality Problems
- Paper Movement Problems
- Error Codes generated by the Printer

Solid Ink Printers
- Maintenance Kits Required - This is not very difficult to do by yourself on Solid Ink Phaser Printers.
- Preheating/Heating Element Failure - See this alot with the 860 and 8200 models
- Printouts look like solid ink was ripped off the paper and you hear ripping tearing noise during printing. Phaser 8400 seems to have this the most.
- LED Display goes Blank. Phasers 8500 and 8550 seem to have this the most.
- Firmware Updates - This is not easy to do on many Phaser Printers. We will only do this for you as a depot repair service. On-Site is NOT available for this as can be tricky & we need our computers to properly deal with this.
- Clogged Printheads - Expensive Repair. Use only Genuine Xerox Solid Ink as the 3rd party mfgs DO NOT HAVE the same solid ink formulas. Even a novice can easily check this using a dental pick. Insert the dental pick into a 3rd party inkstick and notice the result. Do the same with a genuine xerox inkstick. The difference is usually easy to see, at least every time we have tried it. Xerox takes great care to formulate their Solid Ink to work correctly with their oil formulation in the Maintenance Kit, the heat of the Heating Unit and the size of the inkjets in the printheads. 3rd party ink not only has ink formulation issues, but also has purity issues and variable viscosity issues. Impurities can and will clog printheads and ink viscosity must be tightly controlled. Too thin or too thick ink formulations result in the printhead not printing reliably.
If your printer is new, our best advise is to stick to Genuine Xerox Solid Ink.
- NOTE - If you are already using 3rd party ink, do not bother to change to Genuine Xerox Ink as the printheads have already been affected, and just continue to use the cheaper 3rd party ink until you get clogged printheads. If you have the printheads replaced or buy a new Xerox printer, then change to Genuine Xerox Solid Ink. Clogged printheads do even occur using genuine xerox ink, just not nearly as often & not on a regular basis.
- NOTE - Some printhead printer defects you can attempt to fix by yourself. When you turn your printer off, solid ink cools down, and air bubbles can form which cause printing defects. Leave your printer on for a couple hours and the air bubbles should dissipate on their own.
- You can help prevent air bubble defect problems by just leaving your printer turned on so that the bubbles never form. Also, locate your printer where it will not be subjected to kinetic shocks, such as not on a file cabinet with drawers that are opened and closed often. Also do not slam shut your printer paper trays and doors as this tends to induce air bubble formation. Even changing to higher quality laser paper, which does not have as much loose dust fibers which have the potential to clog a jet can be helpful.
- You can attempt to clear your printer's printheads on your own. Sometimes it works. Go to your printer control panel. Find and Pick IMPROVE PRINT QUALITY and then Choose ELIMINATE LIGHT STRIPS.
- IMPORTANT - DO NOT attempt to move your Solid Ink printer while it is ON. Ink can spill inside and your printer will require service.
- IMPORTANT - When you need to move your printer - TURN IT OFF - Let the printer power down normally and get the ink out of the printheads. Then, let it cool off for 30 minutes to let the hot ink solidify, before moving the printer. Its a good idea to remove the waste tray as well, or at least check that the ink in the tray has solidified before moving the printer.

We offer rental printers for a reasonable rate, so that you can Still Print, while you get your printer serviced. Rental Printers are subject to availability, so the rental model offered may not exactly match the printer model that you are getting serviced.

Turn around time on repairs can vary. On simple repairs, 1 to 2 business days may be necessary depending on part availability, but we do stock many common repair parts for the common Xerox Printers.
Emergency repairs carry an extra cost, but can be preformed within 1 business day if parts are available & in stock.

COSTS:
Depot service
$50 quote fee for all on printer models. Once you agree to proceed with the repair at the quoted price, this fee is waived. If the cost of the repair is too excessive & you choose not to proceed with the repair, the $50 quote fee MUST be paid when you arrive to pickup your printer.
Drop Off Depot Service is much less expensive than On-Site service. Printers are tested for a much longer time period than with On-Site service and unlike On-Site service, you are not charged an hourly rate while the printer is running diagnostics as the technicans are repairing and servicing other printers during that time.

Xerox OnSite service in NJ
$125 per hour, plus parts. One hour minimum per trip.
Service Contracts are available for locations with a minimum of 10 printers.

*All repairs include Cleaning, Lubrication and Calibration.

Warranty & Payment:
All repairs are covered by a 60 day warranty on Parts (that were replaced) and Labor (for replacing these parts).
We accept Credit Cards, Company Checks and pre-approved Personal Checks for Payment
We accept Purchase orders from Government, Institutions, Schools/Universities and Pre-Approved Companies.

Locations Serviced:
CMC offers local HP & Xerox Printer service and repair in central New Jersey locations including Piscataway and close surrounding NJ areas such as Middlesex, New Brunswick, Bound Brook, Green Brook, Plainfield, Dunellen, South Bound Brook, Watchung, South Plainfield, Warren, Springdale, Highland Park, North Brunswick, East Brunswick, Finderne, Edison, Somerset, Middlesex, Somerville, Raritan, Bridgewater, Piscataway, Martinsville, Green Knoll, Bridgewater, Metuchen, Valentine, Menlo Park, South Bound Brook, Middlebush, Randolphville, Milltown, South River, Fords, New Durham, Raritan Manor, Clara Barton, Bonhamtown, Lincoln Park, Washington Park, Lindenau, Nixon, Stelton, Martins Landing, Robinvale, North Stelton, High Bridge, Annandale, Clinton, White House, North Branch, Pierce Heights, Cedar Heights, Stone Mill, Readingsburg, Lebanon, Potterstown and Berkeley Heights.

HP Service Email Email Printer Service and Repair Inquiries

Purchase Orders are also accepted from Government, University, School and Large Commercial Business Accounts

Local Maps and Directions to CMC, Piscataway, NJ - Xerox Printer Service and Repair available HERE

CMC also sells Xerox Printers - Click Here

Go To Xerox Printers

Return to CMC Home Page